"Follow-up" programme for those who have attended the first English seminar and who want to deepen, improve, and further practice their Business English.

This special training is ONLY open to assistants and managers who have attended Antony's first Spitzingsee programme.

Brand new material allows you to consolidate and develop what you learned on the first intensive training.

These are the dates to choose from:

Next date: 8 - 10 December 2010 (Wednesday-Friday)
14 - 16 December 2011 (Wednesday-Friday)

Location: Arabella Sheraton Alpenhotel - Spitzingsee

Trainer: Antony Burnet-Smith BA Hons (London) Cert. Ed.

In addition to the daytime instruction, 2 interesting English cultural evening programmes included in the price: Communication Activities, Media-Evening giving useful insights into International business communication.

Building on the foundation provided by the first seminar, this full-time programme will ACTIVATE and DEVELOP your social and professional English. The offsite setting of this seminar at Spitzingsee allows the creation of a "breakfast-to-bedtime" English atmosphere and full concentration on the programme content.

TARGET GROUP
Management, marketing & sales, legal & financial personnel, as well as personal assistants and executive secretaries who use English for International business and have already attended a PSA English seminar.

TWELVE-POINT PROGRAMME

1. Fluency & Advanced Speaking Techniques - professional techniques for developing your spoken conversation and discussion skills, advanced "small talk" for business relationship building.

2. Business Vocabulary Development - how to activate your passive vocabulary, increase your knowledge of new words, and to find the right word at the right time.

3. Grammatical & Stylistic Correction - more typical German-English translation mistakes and their consequences. Correctness in spoken and written communications.

4. "Sophisticated English" - how the Native Speakers use English - the effective use of idioms, "understatement", wordplay and humour.

5. Diplomacy and Politeness - "Hard" & "Soft" language - the rules for using English in difficult or delicate situations. Dealing politely and persuasively with difficult people.

6. Understanding & Controlling Difficult Speakers - effective techniques for dealing with business partners who speak fast, unclearly, or use complicated language. Oxford, Harvard, & International English. Improving your understanding of different accents, dialects, and slang.

7. Business Meetings & Discussion Management - language and techniques for managing meetings, controlling discussions and making decisions. Question & answer techniques for getting and giving information.

8. Telephone English - (for PA's and Assistants) words and expressions for typical telephone situations, dealing with unexpected callers and speaking under pressure.

9. Effective Presentation Techniques (for Managers) - language and tactics for talking to International groups, handling post-presentation questions and discussion.

10. Correct & Clear Pronunciation - the most common pronunciation mistakes, the effect of accents and dialects, improving the quality of your English pronunciation.

11. Hosting & Entertaining VIP guests - between the welcoming of senior colleagues and business clients, and the saying of goodbye, we need to manage a range of business-social situations in English. Dining, company touring, hosting special events, and looking after the general well-being of our VIP guests.

12. On-The-Job Learning Techniques - it's not over when it's over. How can you continue your English development on-the-job in time-effective ways? We offer you a range of modern learning tools to support your continuing language development.

DOCUMENTATION & SEMINAR MATERIALS
The seminar is supported by comprehensive documentation. You will receive Reference materials, checklists, wordlists, learning cards, and other materials. All cases, examples and texts are taken from authentic and up-to-date British or American sources.

METHODOLOGY
Modern instructional methods involving: presentations, discussion, and Q&A sessions; structured exercises and mini-tests, business communication cases, examples from International business, politics and the mass media.

TIMETABLE

Day 1     09.30 - 22.30 (includes evening programme)
Day 2     09.00 - 22.30 (includes evening programme)
Day 3     09.00 - 16.30

If you intend to arrive the evening before the seminar starts, please inform us as soon as possible so that we may reserve you an extra night in the hotel (see reservation form).

TRAINER

Antony Burnet-Smith BA Hons(London) Cert. Ed.

REGISTRATION CONDITIONS & PRICE

Please use the enclosed reservation form to reserve your seminar place and hotel accommodation. We do recommend early registration as places are limited. The seminar fee of € 1150,- (+ MwSt) includes all instruction, documentation and 2 evening programmes. You may cancel your place without charge up to 6 weeks before the seminar start date, thereafter 50% of the seminar fee is payable plus any hotel cancellation charges.

ACCOMMODATION

The hotel has offered us a special group price of € 428.- per person; this price includes comfortable single room, breakfast, lunch, dinner and conference facilities with coffee/tea and 2 soft drinks per day. We shall confirm your hotel reservation after receiving your registration. Please settle your hotel bill personally upon departure.

© Paul Smith Associates GmbH & Co KG • D-87775 Salgen
Tel.: +49 (0)8266-1071 • Fax.: +49 (0)8266-618 • psa@smith.de